Shipping Policy

We have put a lot of focus on making sure your items get delivered as quickly as possible.

Please Note: Estimated shipping timelines don't Include handling/production time!

Delivery Time = Handling time + Transit time

All the products will be put through a production process, therefore there will be a handling time on them.

ESTIMATED SHIP TIMELINES*

SHIPPING ON Kenya

Handling time: 1 Business days (Monday to Friday)

Transit time: 2 – 3 Business days (Monday to Saturday)

Shipping Rate:

Rate name	Transit time	Shipping fee
Sokozon Delivery	1-3 Business Days including handling and transit times	KES 300.00 Flat Rate

Gift Wrap ( Additional cost of KES100.00 / per product )

Tracking my Order

For any inquiries about the status of your delivery, contact our Customer Service on support@sokozon.com and we shall respond as soon as possible.

Please Note

You can choose not to accept an item on the spot (for example in the unlikely case that it was the wrong item). It is not possible to open products bearing a manufacturer’s seal and to return them on the spot. If there is a problem, please follow our RETURN POLICY & we will support you.